They're very easy to deal with. I was very pleased and would definitely recommend them to anyone. They listened intently and were willing to offer suggestions and take a concept and develop a custom home that we liked. I knew of times they would walk through the house together and draw on each other's expertise.
I liked the way they worked together as a team. They made things very friendly and warm. I would feel comfortable recommending them to any of our friends. It can be an overpowering experience and they made that easier.
Every time I'd say something to Jay, he would say, ' we can do that ' instead of giving us a reason it was a problem. They're all great guys. They are approachable, yet you can tell they have a ton of experience. They're just very affable, and willing and available - they return calls.
There are two things that are important when you build a house - the relationships were so easy and the quality is amazing. It shouldn't be traumatic to build a house, it should be fun. And this process was fun for us.
They went way out of their way to make sure we were happy. They went over the plans and guided us through, making it a very easy process. They offered suggestions, such as redesigning our entrance from the garage into the house to make it a more open area with no wasted space.
They were very trustworthy. And any time we needed anything, we just picked up the phone and called them. They called us every single week to keep us up to date on everything going on from beginning to end. We knew everything that was going on. We speak highly of them to all our friends.
We're in the beginning of the building process, having just finished the planning and design. This is the first house we have built, and they have bent over backwards to answer our questions and explain the process, or materials or choices.
We worked with their designer to make the house unique to our vision. I really want good outdoor living and they designed a nice front porch and a side screened porch, and a veranda in the back with a bar and fire pit for entertaining. They really are helping us reach our goal of extending our living beyond the heated area. They are just good guys.
We live in the country on some farmland and are planning two clusters of communities. They bought 15 acres to build farm-type homes with acreage. We looked at some custom homes they had build and were so impressed we begged them to build ours, and are in the process of building a home with them now because they fit into what our dream is.
"This is our second custom home. With our other one, it was nothing but upsets and tribulations from day one. This one is no problem; questions are answered and issues resolved. [We] just think it's an old-fashioned work ethic. They build your home like they would build their own home. They have principles and pride in workmanship.
I've lived in Davidson for 25 years and we spent quite a bit of time researching and networking to find a great builder. We completed our home in Davidson with Artisan in May of 2016. We have been so thrilled with the quality of our new home and the professionalism of our builder. I would recommend Artisan to anyone considering a new custom home or remodeling project. We build our dream home and made lifelong friends in the process.
Highly recommend Artisan!
There are a handful of custom home builders that we are proud to share a reputation for quality craftsmanship and an unrelenting eye for detail with, and Artisan Custom Homes is one of them.
Artisan built our retirement home on Lake Norman. We were very pleased with the work & the people of Artisan. High quality, on time work and strong after finish service. I highly recommend
Artisan built my home in a timely fashion. There work and attention to details was excellent.. There was a slight delay near the end of the project but not unexpected given some of the last minute changes...They have followed through on things that have come up in our home after our move without any hesitation...highly recommend there work
Jay Johnstone and John Shyrock with Artisan Custom Homes were very helpful with our our Bathroom, Closet, Laundry Room, Screened Porch and Fire Place. We would recommend them!